Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • The staff were all polite and friendly. My concern is that I did not feel I had sufficient privacy when discussing my treatment. Very easy to overhear the patient in next alcove who was answering intimate questiond.Discussion with the Consultant felt rushed before and after procedure. Cutains only half drawn and directly onto a busy corridor. Staff desks lined up along the wall looked 2nd class and that the hospital was short of space or organisation.

    star rating

    Cobalt Hospital

    Saturday, 20 April 2024
  • Went to get lumps removed from my face. The process and staff were excellent however aftercare and aftermath not explained well as still left with large red marks rather than small lumps. If going for plastic surgery, ask what the results and length of recovery will be! And definitely decide the benefits Vs aftermath will be.

    star rating

    Cobalt Hospital

    Thursday, 18 April 2024
  • Very professional.

    star rating

    Cobalt Hospital

    Saturday, 13 April 2024
  • I used Cobalt hospital Privately a year ago for breast augmentation. I went with Dr Nicholas Williams who was absolutely fantastic from the very first consultation right through to my 3 month post op check up. He listened to what I was trying to achieve and gave advise on what would look best/natural and age well. After my consultation I got in for my surgery just 18 days later. To say I am thrilled with the outcome would be an understatement! All the staff i dealt with from nurses to anaesthetist were fantastic. They were very welcoming and went above and beyond to make sure I was comfortable and my needs were met. Overall my experience with this hospital was a solid 10/10. I would recommend them to anyone and will certainly be using them again in the future!

    star rating

    Cobalt Hospital

    Saturday, 6 April 2024
  • Fantastic experience Professional staff Very efficient

    star rating

    Cobalt Hospital

    Saturday, 20 January 2024
  • 2nd time I've been here for an operation. All the staff are extremely friendly and kind. Pre-op information explained fully. Excellent care throughout. Thank you 😊

    star rating

    Cobalt Hospital

    Friday, 15 September 2023
  • I had a umbilical hernia on the 31st July all I can say is the staff were very professional and very friendly and helpful the anaesthetics staff were very good at putting me at ease so I wasn't scared or worried just big thank you to all staff 😀

    star rating

    Cobalt Hospital

    Monday, 31 July 2023
  • Recently had day surgery, the staff were caring and made me feel relaxed through the day Would highly recommend the hospital The hospital was clean , tidy and had a good atmosphere The staff from arriving were friendly

    star rating

    Cobalt Hospital

    Tuesday, 16 May 2023
  • Receptionist was very welcoming and explained where to sit. Very helpful after the appointment and the hospital cleanliness was up to standard

    star rating

    Cobalt Hospital

    Tuesday, 16 May 2023
  • Had 2 surgeries one in November and March for cubitol tunnel release and the service I received was faultless ! Great staff from going in to leaving ! When booked in the nurse can’t remember her name ! Elaine I think ( only been with cobalt for. Year I think was great) great friendly service ! Shared humour which is great to relax ! And thanks to Sasha for booking me out ! And dr Coapes for his professional help and the anithestis for all their help! Keep up the good work ! 👍thank you

    star rating

    Cobalt Hospital

    Tuesday, 28 March 2023

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