Patient Charter

In line with advice from Public Health England, please be aware that you should not attend the hospital as a visitor or to attend any appointments or planned admissions if you have been to the following areas in the last 14 days; or have come in to close contact with someone who you know has the coronavirus (COVID19). The affected areas include: China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau. If this applies to you, please let us know and dial 111 to receive appropriate advice. We are sorry for any inconvenience and will be happy to rearrange any appointments for you if you are affected. We appreciate your cooperation.

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Our commitment to you, the ‘Ramsay Way

patient-charter

Care delivered in privacy, with compassion, dignity and respect:

  • In a safe and clean environment.
  • By a friendly, efficient team who ensure you are involved in decisions about your treatment and aim to promote your independence.
  • With information that ensures you are well-informed about your choices, provided in a way that you can understand.
  • By staff who are aware of, understand and recognise your social and cultural diversity, values and beliefs.
  • With priority given to good clinical practice supported by modern technology and equipment.
  • In surroundings designed to promote well being and comfort.

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PRIVATE PATIENT PLEDGE

THE BEST OF CARE

  • Your choice of consultant
  • No cancellations
  • Appointments to suit you
  • 0% finance available
  • No waiting lists
  • Fixed price packages
  • Unlimited aftercare
  • Price Match

Terms and conditions apply

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FINANCE AVAILABLE

Spread the cost of your treatment

  • Fixed monthly payments over a term that enables you to budget
  • Loan money paid directly to Ramsay Health Care
  • A loan designed to put more expensive health procedures within easier reach
  • Simple Online application
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